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Terms & Conditions

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Our methods of payments are Paypal or BACS.

Hiring Stuff Terms

Hired items must be paid for when booking.

The hire period includes at least five days prior to the trip and three days after the trip, by then the goods should be returned to Ski-Stuff (in all around 15 days).

Goods will arrive at the address provided by the Hirer no later than five days prior to the date given by the Hirer for the start of their trip, if booked in advance.

Goods must be returned within 3 days of the date given for the end of the Hirers trip and at the cost of the Hirer. Royal Mail will provide a proof of postage label which should be kept safe until you have received confirmation that we have received, checked the items and returned the  deposit.

The Hirer accepts full personal liability for any loss or damage to goods during the hire period.

The Hirer accepts full responsibility for any goods hired even if they are used by other members of the party.

Insurance is up to the Hirer.

Ski-Stuff does not take any reponsibility for items which may not fit but we will send a replacement if this occurs.

Please do not wash any of the hired items.

All clothes which are hired are laundered on return to Ski-Stuff.

Cancellations, Late Returns & Damaged Goods.

Cancellation charges:

  • Up to 2 months prior to the departure date the Hirer will get a full refund.
  • Up to 1 month prior to the departure date the Hirer will be charged 50% of the original cost.
  • Up to 2 weeks prior to the departure date the Hirer will be charged the full hiring cost.


If the hired goods are not returned within the time given then a charge of £2 per day will be added to the cost until the goods are returned unless arrangements have been made with Ski-Stuff.

If the hire goods are irreparably damaged, lost or stolen then the Hirer will be charged the full purchase price of the goods.
If the hire goods can be repaired, the Hirer will be charged for the repair.

If clothes are not returned within a week of a customer returning from their trip they will be charged £15 for each week they are delayed unless the customer contacts us and makes us aware of the problem.

Postage & Packaging

As postage has increased over the last few years we now have a contract with Parcel Force which should reduce the cost of larger orders. If it is cheaper in the Post Office, we will use them. We try our best to make Postage as cheap as we can.

Returning goods at the end of the hire period is the responsibility of the Hirer. When posting with Royal Mail they will provide you with a proof of postage label. Please keep this safe until you have received confirmation that we have received and checked the items. Once this has happened your deposit will be returned to you.

Buying Stuff Terms

All purchased items must be paid for when ordered. Goods will be sent to you when payment is confirmed.

All items sold by Ski-Stuff are checked for any damage or blemishes before postage.

If a fault is found it must be returned within 7 days of delivery and should be in their original packaging and labelling. We shall replace the item if we have it in stock. If nothing is available we will refund the customer the full cost.